| Introduction |
- These Conditions apply to all guests of the
Hotel.
|
| Bookings |
- Guests may book in advance or on arrival.
Rooms are subject to availability and the Hotel reserves the right
to refuse any booking for good reason.
|
| Check-in & Check-out
Times |
- Guests may check-in at any time from 2.00
p.m. on day of arrival.
- On departure, guests must vacate their rooms
and check-out by no later than 11.00 a.m. Failure to do so will
entitle the Hotel to charge for an additional night.
|
| Payment |
- Credit is required to check in to the Hotel
- Guests must pay
all outstanding charges on arrival.
|
| Cancellation |
- Cancellations should be made 48 hours prior
to the date of arrival before 12 pm. Failure to do so will result
in the first nights stay being charged.
|
| Relocation |
- In the unlikely event that the Sara Hotel
does not, for any reason have the required number and types of
rooms available as per the Booking, the Sara Hotel reserves
the right to relocate the Client to an alternative hotel of a
similar standard. The extra and reasonable accommodation expenses
incurred for equivalent accommodation (for the first night only)
shall at the Sara Hotels discretion, which will normally
be exercised in favour of the Client, be borne by Sara Hotel. The acceptance of this obligation (which will not release
the Client of the obligation to pay the Sara Hotel the
relevant Charges) shall be in lieu of all other liabilities or
obligations, which are hereby expressly excluded.
|
| Right of Refusal |
- The Hotel reserves the right to refuse a
guest entry and accommodation if, on arrival, management reasonably
considers that the guest is under the influence of drink or drugs,
is unsuitably dressed or is behaving in a threatening, abusive
or otherwise unacceptable manner.
|
| Disturbance |
- The Hotel reserves the right to require a guest to leave if
he/she is causing a disturbance, annoying other guests or Hotel
staff or is behaving in an unacceptable manner.
|
| Hotel Rules |
- Guests shall comply with all reasonable
rules and procedures in effect at the Hotel, including but not
limited to health and safety and security procedures and statutory
requirements as to registration.
|
| Valuables |
- Guests with valuables should ask to have
them placed in the Hotel's central safe.
|
| Losses, Liabilities etc. |
- Guests must report any loss of or damage
to their property immediately on discovery to the Hotel and shall
make themselves available to assist with any reports made by the
Hotel to the police.
- The Hotel shall
not be liable to a guest for any loss or damage to property caused
by the misconduct or negligence of a guest or an Act of God, or
where the guest remains in exclusive charge of the property concerned.
- The Hotel shall not be liable for any failure
or delay in performing any of its obligations under this Agreement
if the failure or delay was due to any cause beyond its reasonable
control, including (without limitation) war or threat of war,
civil or political action or disturbance, riot, natural disaster,
fire, epidemic, bad weather, terrorist activity (threatened or
actual), military activity, governmental or regulatory action,
industrial dispute, act of God, failure of power or machinery,
failure of or interruption in externally provided services and
utilities, and all similar events outside the Hotel’s control.
- Whilst all reasonable efforts have been taken
by the Hotel to ensure that Bookings made under this Agreement
are able to proceed, the Hotel reserves the right to relocate
any Booking to another hotel of similar size and standard. The
Client acknowledges that the Hotel accepts no liability for any
loss or damage suffered by or caused to the Client in consequence
of the relocation of the Client.
- Guests will be liable for any loss, damage
or personal injury they may cause at the Hotel.
- These Conditions shall be governed by English
law, and you agree to submit to the jurisdiction of the English
courts.
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